Privacy policy
Last updated: 2026-10-16
Roles
The provider is KAIF SAMUI CO., Ltd (reg. no. 0845566020391), 159/32 Moo 2, Bo Phut, Ko Samui, Surat Thani, Thailand. Contact: denis@denismironov.pro. The business controls its customers' data and Miron processes it on its behalf. KAIF SAMUI CO., Ltd is the controller for the owner's account data.
What we process
Customer messages and replies, platform user ID, display name and contact details provided by the platform; request details the customer chooses to give; business name, description, prices, rules, owner Telegram chat ID, time zone and subscription status. Stripe handles cards; card details never reach our servers. Website abuse prevention uses a random visitor ID and a one-way hash of the IP address.
Why
To answer on the business's behalf, deliver requests, run subscriptions, prevent abuse and keep the service working. We do not sell personal data or use it for advertising. Messages are not used to train models.
Providers and channels
Hosting: Vercel. Database: Supabase (Postgres), Singapore, ap-southeast-1. OpenAI's API receives the conversation and business information to generate replies. Payments: Stripe. Channels: Telegram, website widget, WhatsApp, Instagram, Facebook Messenger, LINE, VK. Platforms process data under their own terms.
Retention
Conversations and requests are kept while the subscription is active and deleted within 30 days after it ends unless earlier deletion is requested. Abuse-prevention counters are retained for at most 24 hours.
Rights and deletion
Ask the business you wrote to, or us, for access to or deletion of your messages. We respond within 30 days.
Security
Connections are encrypted; databases are accessible only by the service; bot and channel tokens are stored encrypted; each business's data is isolated.